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Frequently asked questions
FAQ
How can I cancel an order?
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What are your accepted payment methods?
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Can I add a gift note?
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Shipping
How long does shipping take?
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Can I track my order?
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Do you ship internationally?
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Returns & exchanges
How do I make a return?
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How long after purchase can I return an item?
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What is your return policy?
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Products, size, & care
Do you have a size chart?
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How do I care for my products?
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Do you provide custom sizing?
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Retail
Where are your stores located?
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What are your store hours?
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Other questions
Where can I view job openings?
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How do I create an account?
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How do I reset my account password?
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